Commercial conflict management and dispute resolution / Peter Fenn. English
By: Fenn, Peter (Peter F.).
Material type:
Item type | Current location | Call number | Status | Date due |
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Sri Lanka Institute of Development Administration | 658.4/053 FEN (Browse shelf) | Available |
Includes bibliographical references (p. [156]-160) and index.
Introduction -- Conflict and dispute -- Conflict management and dispute avoidance -- Negotiation -- Mediation -- Adjudication -- Arbitration -- Other ADR techniques -- Cooperation and collaboration -- Game theory -- The stages of dispute -- The psychology of disputes.
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