KAIZEN Strategies for Customer Care: How to create a powerful customer-care program and make it work/ Wellington, Patricia. eng.
By: Wellington, Patricia
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Material type: 
BookPublisher: London: Pitman Publishing, 1995Description: xiii, 239p.: 24cm.ISBN: 8178081423.DDC classification: 658.812
| Item type | Current location | Call number | Status | Date due |
|---|---|---|---|---|
Lending Books
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Sri Lanka Institute of Development Administration | 658.812 WEL (Browse shelf) | Available | |
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Lending Books
|
Sri Lanka Institute of Development Administration | 658.812 WEL (Browse shelf) | Available |
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