Commercial conflict management and dispute resolution / Peter Fenn. English
By: Fenn, Peter (Peter F.).
Material type:
BookPublisher: Abingdon, Oxon ; New York : Spon Press, 2012Description: 165 p. : ill. ; 24 cm.ISBN: 9780415578264 (hardback : alk. paper); 9780415578288 (pbk. : alk. paper); 9780203852217 (ebook : alk. paper).Subject(s): Conflict management | Dispute resolution (Law) | Conflict management -- Case studiesDDC classification: 658.4/053
Contents:
Introduction -- Conflict and dispute -- Conflict management and dispute avoidance -- Negotiation -- Mediation -- Adjudication -- Arbitration -- Other ADR techniques -- Cooperation and collaboration -- Game theory -- The stages of dispute -- The psychology of disputes.
| Item type | Current location | Call number | Status | Date due |
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Sri Lanka Institute of Development Administration | 658.4/053 FEN (Browse shelf) | Available |
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| 658.4/036 SIC The wild idea club : | 658.4/038011 CAM Enterprise information management : | 658.4/04 IMP Implementing organizational project management: a practice guide. | 658.4/053 FEN Commercial conflict management and dispute resolution / | 658.4/06 CLA The essence of change/ | 658.4/063BRO An experiential approach to organization development | 658.4/06CAR The evaluation of organisational change / |
Includes bibliographical references (p. [156]-160) and index.
Introduction -- Conflict and dispute -- Conflict management and dispute avoidance -- Negotiation -- Mediation -- Adjudication -- Arbitration -- Other ADR techniques -- Cooperation and collaboration -- Game theory -- The stages of dispute -- The psychology of disputes.
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