| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c8714 _d8714 |
||
| 005 | 20231127120114.0 | ||
| 008 | 231127b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0867352000 | ||
| 040 |
_aSLIDA _cSLIDA _dSLIDA |
||
| 041 | _aeng. | ||
| 082 |
_2UDC _a658 _bHAR |
||
| 245 |
_aHarvard Business Review: _bService Management/ _cHarvard College. _hEnglish. |
||
| 260 |
_aBoston: _bHarvard College, _c1969. |
||
| 300 |
_a124p.: _bill.; _c28cm. |
||
| 942 |
_2ddc _cLEN |
||