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| 999 |
_c4649 _d4649 |
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| 008 | 230920b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a8129704536 | ||
| 040 |
_aSLIDA _cSLIDA _dSLIDA |
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| 041 | _aeng. | ||
| 082 |
_223 _a658.802 _bLOV |
||
| 100 |
_92334 _aLovelock, Christopher. |
||
| 245 |
_aServices Marketing: _bPeople, Technology, Strategy/ _cLovelock, Christopher. & Wirtz, Jochen. _heng. |
||
| 250 | _a5th ed. | ||
| 260 |
_aDelhi: _bPearson Edu., _c2004. |
||
| 300 |
_axviii, 652p.: _bill; _c25cm. |
||
| 700 |
_92424 _aWirtz, Jochen. |
||
| 942 |
_2ddc _cLEN |
||