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1. International handbook of practice-based performance management / edited by Patria de Lancer Julnes ... [et al.].

by Julnes, Patria de Lancer.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Los Angeles : Sage Publications, c2008Online access: Table of contents only | Contributor biographical information | Publisher description Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 352.3/5INT] (1).

2. Public productivity through quality and strategic management / edited by Arie Halachmi and Geert Bouckaert. English

by Halachmi, Arie | Halachmi, Arie | Bouckaert, Geert | International Institute of Administrative Sciences.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Amsterdam ; Washington, DC : Brussels : IOS Press ; International Institute of Administrative Sciences, 1995Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 352.3/175PUB] (1).

3. Managing quality / edited by Barrie G. Dale.and J.J. Plunkett

by Dale, B. G.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Simon & Schuster International Group, 1990Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.5 MAN] (1).

4. The essence of total quality management / John Bank.

by Bank, John.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Prentice Hall, 1992Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013BAN] (2).

5. Total quality management / Charantimath, P.M/

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Delhi. : Pearson Educations, 2003Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013CHA] (1).

6. Managing quality / Srinivasan, N.S. , Narayana, V. English

by Sreenivasan,N.S.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi : New Age International Ltd. Publishers., 2005Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013SRE] (1).

7. Total quality management / Suganthi. L. Samuel., A.A.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi. : Prentice Hall, 2005Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013SUG] (1).

8. Fast focus on TQM a concise guide to companywide learning Derm Barrett ; publisher's message by Norman Bodek English

by Barrett, Derm | Barrett, Derm. Fast focus.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Portland, Ore. : Productivity Press, c1994Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013BAR] (1).

9. Lessons in Six Sigma : 72 must-know truths for managers / Debashis Sarkar.

by Sarkar, Debashis.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi ; Thousand Oaks, Calif. : Response Books, 2004Other title: Lessons in 6 Sigma..Online access: Table of contents | Publisher description Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.4013SAR] (2).

10. The essence of total quality management / John Bank.

by Bank, John.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Prentice Hall, 1992Availability: No items available

11. Total quality management : the key to business improvement : a Pera International executive briefing / edited by Chris Hakes.

by Chris Hakes | Hakes, Chris, 1955- | Pera International.

Edition: 1st ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London ; New York : Chapman & Hall, 1991Availability: Items available for loan: Sri Lanka Institute of Development Administration [Call number: 658.562 TOT] (1).

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