Total quality management / Suganthi. L. Samuel., A.A. - New Delhi. : Prentice Hall, 2005. - xiii, 394 p. : ill. ; 25 cm. Includes bibliographical references (p. 394-394) and index. ISBN: 9788120326552 LCCN: 94037020 Subjects--Topical Terms: Total quality management. Dewey Class. No.: 658.4013 / SUG