Production and Operations Management:  Manufacturing and Services/  English. 
Richard B. Chase, Nicholas J. Aquilando. 
 - 7th Ed. 
 - Boston:  Irwin mcGraw-Hill,  1995. 
 - xxi, 852p.:  ill.;  26cm. 
<br/><br/><label>ISBN: </label>9780256140231 
<br/><br/><label>Dewey Class. No.: </label>658.5  / CHA