Business research methods / a managerial approach Ticehurst, G.W. and Veal Aj - Australia ; Pearson Education : c2000. - x, 274 p. : col. ill. ; 25 cm. ISBN: 9780582811225 LCCN: 2011924390 LC Class. No.: HD30.4 / .B79 2011 Dewey Class. No.: 658