Fournies, Ferdinand. <br/><br/>
Why Customers Don't Do What You Want Them to Do:  24 Solutions to Overcoming Common Selling Problems/  eng. 
Fournies, Ferdinand. 
 - New Delhi:  Tata McGraw Hill,  2006. 
 - ix, 48p.:  22cm. 
<br/><br/><label>ISBN: </label>007058656X 
<br/><br/><label>Dewey Class. No.: </label>658.812  / FOU