Langevin, G. Roger. <br/><br/>
Customer Focus  Best Management Practices  English 
Langevin, G. Roger. 
 - vii, 99p:  ill:  22cm 
<br/><br/><label>ISBN: </label>817649657x 
<br/><br/><label>Dewey Class. No.: </label>658.812  / LAN