Macdonald, John. <br/><br/>
Understanding Benchmarking in a week.  eng. 
Macdonald, John., Tanner, Steve. 
 - London:  Hodder & Stoughton,  2003. 
 - 96p.:  ill.;  19cm. 
<br/><br/><label>ISBN: </label>0340711973 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / MAC