Chris Hakes. <br/><br/>
Total quality management :  the key to business improvement : a Pera International executive briefing / 
edited by Chris Hakes. 
 - 1st ed. 
 - London ;  New York :  Chapman & Hall,  1991. 
 - x, 182 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. [173]-174) and index. 
<br/><br/><label>ISBN: </label>0412357305 0442311818 (USA) 
<br/><br/><label>LCCN: </label>91008793  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .T68 1991 
<br/><br/><label>Dewey Class. No.: </label>658.562  / TOT