Kite, Neilson <br/><br/>
understanding NLP  Strategies for better workplace communication-without the jargon 
Kite, Neilson, Kay, Frances 
 - 2nd ed. 
 - USA:  Kogan Page Limited,  2009. 
 - vi, 223p;  ill,  22c.m. 
<br/><br/><label>ISBN: </label>9780749463816 
<br/><br/><label>Dewey Class. No.: </label>158.9  / KIT