Klein, Janice Anne. True change : how outsiders on the inside get things done in organizations / Janice A. Klein. - 1st ed. - San Francisco : Jossey-Bass, c2004. - xiv, 207 p. : ill. ; 24 cm. Includes bibliographical references (p. 197-202) and index. ISBN: 0787974730 (alk. paper) LCCN: 2004010943 Subjects--Topical Terms: Organizational change.Organizational effectiveness.Corporate culture.Employee motivation. LC Class. No.: HD58.8 / .K568 2004 Dewey Class. No.: 658.4/06 Gov. Doc. Class. No.: MED/005