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Managing services / edited by Alan Nankervis.

Contributor(s): Nankervis, Alan R.
Material type: materialTypeLabelBookPublisher: Cambridge : Cambridge University Press, 2005Description: xiv, 362 p. : ill. ; 25 cm.ISBN: 0521606519 (pbk.); 9780521606516 (pbk.).Subject(s): Service industries -- ManagementDDC classification: 658 Online resources: Publisher description | Table of contents
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Item type Current location Call number Status Date due
Lending Books Lending Books Sri Lanka Institute of Development Administration
658 (Browse shelf) Available

Includes bibliographical references and index.

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