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Service Operations Management : Improving Service Delivery Clark, G. & Shulver, M.

By: Johnston, R. Johnston, Robert .

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BookPublisher: Uttar Pradesh : Pearson India Educations Services Pvt. Ltd. 2018Edition: 4th ed.Description: xxii, 461p. : ill., Photographs ; 25.5cm.ISBN: 9789386873309.DDC classification: 658

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