50 Activities for Achieving Excellent Customer Service/ (Record no. 4503)

000 -LEADER
fixed length control field nam a22 7a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230918154857.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 230918b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8180520722
040 ## - CATALOGING SOURCE
Original cataloging agency SLIDA
Transcribing agency SLIDA
Modifying agency SLIDA
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng.
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 23
Classification number 658.812
Item number DOA
100 ## - MAIN ENTRY--PERSONAL NAME
9 (RLIN) 2329
Personal name Doane, Darryl S.
245 ## - TITLE STATEMENT
Title 50 Activities for Achieving Excellent Customer Service/
Statement of responsibility, etc. Doane, Darryl S. & Sloat, Rose D.
Medium eng.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi:
Name of publisher, distributor, etc. Ane Books,
Date of publication, distribution, etc. 2004.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 257p.:
Dimensions 27cm.
700 ## - ADDED ENTRY--PERSONAL NAME
9 (RLIN) 2330
Personal name Sloat, Rose D.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Lending Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Inventory number Full call number Barcode Date last seen Price effective from Koha item type
          Sri Lanka Institute of Development Administration Sri Lanka Institute of Development Administration 27085 658.812 DOA 27085 2023-09-18 2023-09-18 Lending Books

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