Glasser, William.
The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it / English. William Glasser. - 1st ed. - New York : HarperBusiness, c1994. - xiii, 123 p. : 22 cm.
Includes bibliographical references (p. 121-123).
088730673X
Management.
Control theory.
Quality of products.
65 / GLA
The control theory manager : combining the control theory of William Glasser with the wisdom of W. Edwards Deming to explain both what quality is and what lead-managers do to achieve it / English. William Glasser. - 1st ed. - New York : HarperBusiness, c1994. - xiii, 123 p. : 22 cm.
Includes bibliographical references (p. 121-123).
088730673X
Management.
Control theory.
Quality of products.
65 / GLA