Wellington, Pat.
Effective Customer Care/ eng. Wellington, Pat. - London: Kogan Page, 2010. - xiv, 130p.: 22cm.
9780749459970
658.812 / WEL
Effective Customer Care/ eng. Wellington, Pat. - London: Kogan Page, 2010. - xiv, 130p.: 22cm.
9780749459970
658.812 / WEL