Crager, John.
Balanced Scorecard: Guide For Your Journey To Best Practice Processes eng. Crager, John., Hubert, Cindy. & Okane, Mike. - New Delhi: Tata McGraw Hill Publishing Co Ltd, 2005. - x, 96p. 21cm. - APQC'S PASSPORT TO SUCCESS SERIES. .
0070601321
65.012.2 / CRA
Balanced Scorecard: Guide For Your Journey To Best Practice Processes eng. Crager, John., Hubert, Cindy. & Okane, Mike. - New Delhi: Tata McGraw Hill Publishing Co Ltd, 2005. - x, 96p. 21cm. - APQC'S PASSPORT TO SUCCESS SERIES. .
0070601321
65.012.2 / CRA